Terms of Use
Using the Website
These terms apply to anyone who reads the pages of the website or calls the number shown on it. Visitors may read the content and place a genuine call about a water loss. A visitor who does not accept these terms should stop using the website.
Truthful Information
Callers should give accurate facts about the property, the water and their right to authorize work. A call does not by itself authorize entry, removal of materials, equipment on site or any charge.
Work Agreements
Any work is governed by a separate written agreement between the property owner and the restoration company. That agreement sets the scope, the price basis and the payment terms. An insurance claim does not replace it.
Ownership of Content
The text, design and other material on the website are protected by intellectual property law. Visitors may use the content for their own personal understanding of a water loss. Copying it for commercial use needs permission from the owner.
Prohibited Use
Visitors must not make false calls, harass anyone, send harmful code, scrape the website at scale or interfere with how it works. Automated or abusive calls to the number shown break these terms.
Other Websites and Updates
Outside websites linked from a page belong to their owners and follow their own rules. These terms may be revised, and continued use after a revision means the visitor accepts the new version.
Questions and Emergencies
Questions about these terms can be raised by calling (888) 532-8620. The website gives general information only, so a safety concern about a particular building needs a qualified professional, and immediate danger needs emergency services.